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Privacy Policy
1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Privacy and Personal Information Protection Act 1998 (NSW). By using our website, you agree to the terms outlined in this policy.
2. What Information We Collect
We may collect basic personal information such as your name, email address, and contact details when you interact with our website. We do not collect or store sensitive financial information, such as credit or debit card details.
3. How We Use Your Information
We use your personal information to:
- Provide and improve our services.
- Respond to inquiries and support requests.
- Communicate with you about updates or relevant information.
4. No Sharing of Personal Data
We do not share your personal data with third parties without your express written consent, except as required by law.
5. Data Security
We take reasonable steps to protect your personal data from unauthorised access, disclosure, or misuse. However, no online platform is completely secure, and we encourage users to take precautions when sharing information online.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To make such a request, please contact us at support@l-fresh.com.
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@l-fresh.com.
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Shipping and Returns Policy
1. Introduction
This Shipping and Returns Policy outlines our procedures in compliance with the Australian Consumer Law (ACL) under the Competition and Consumer Act 2010 (Cth) and the Fair Trading Act 1987 (NSW). By purchasing from our website, you agree to the terms set out below.
2. Shipping Policy
- We offer standard and express shipping options within and outside of Australia.
- Orders are processed within three business days and dispatched within seven business days.
- Shipping times may vary depending on location and carrier delays beyond our control.
- Customers will receive tracking details once the order has been dispatched.
3. Returns and Refunds
We comply with the Australian Consumer Law, which provides that customers are entitled to a refund, replacement, or repair in cases where goods:
- Are faulty or defective.
- Do not match their description.
- Are not fit for purpose.
4. Change of Mind Returns
- We do not accept returns for change of mind.
5. Return Process
To initiate a refund / return, please contact us at support@l-fresh.com with your order details. We will provide instructions on how to return your item.
6. Contact Us
For any questions regarding our shipping and returns policy, please contact us at support@l-fresh.com.
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This is the direct licensing policy of Singh Bhogal Family Trust (we/us/our). This policy covers the works of artist L-FRESH The LION. At present we do not have the capacity to directly license any of our sound recordings or music videos for public performance or communication.
Given the legal and administrative costs involved with direct licensing we are unable to offer direct licenses at competitive rates for public performance or transmission. We will review our position every 12 months to consider whether the size and skill base of our organisation enables us to engage in direct licensing.
In the meantime, if you require a licence for the public performance of one of our sound recordings or music videos you should contact OneMusic Australia through the website https://onemusic.com.au or call 1300 162 162. If you require a licence for the communication of one of our sound recordings or music videos, you should contact the Phonographic Performance Company of Australia (PPCA) at www.ppca.com.au or by calling (02) 8569-1100.
If you wish to provide any feedback or comments on our direct licensing policy, please email support@l-fresh.com. You are also welcome to email support@l-fresh.com (cc: leigh@handshakemgmt.com and craig@handshakemgmt.com) to enquire about licensing one of my sound recordings for a use that is not covered by a PPCA licence. Such uses may include but are not limited to:
Including my sound recordings on a compilation; and/or
syncronising my sound recordings for film or television.